Hi All,
I'm new to the group and wanted to share a project I've been working on. This past week, I built a Voice AI and Text Chatbot customer support platform for businesses to easily set up their own AI Customer Support agents. Check out the demo video below and let me know what you think of it so far.
Tech stack:
AI & Voice
LLM Framework: Agno (for text agent)
Voice Framework: LiveKit Agents SDK
LLM Provider: OpenAI (GPT-4)
TTS/STT: OpenAI (Whisper for STT, TTS-1 for speech)
Voice Options: OpenAI voices + ElevenLabs integration
Real-time Communication: LiveKit (WebRTC)
Integrations
Calendar: Google Calendar API, Microsoft Exchange (planned)
SMS/Voice: Twilio
WhatsApp: Twilio (via WhatsApp Business API)
Instagram: Twilio Channels (planned)
Security: Custom encryption for credentials (Fernet)