Hey everyone!
I’m exploring the challenges teams face in testing and validating conversational/voice AI agents (think telephony bots, inbound/outbound AI calling, virtual assistants).
If you have built, operated, or evaluated voice AI/telephony agents:
- What tools or platforms do you currently use for automated or manual testing? (e.g., Cekura, in-house scripts, Vapi, something else?)
- What has worked well for you? What’s been painful or missing?
- Do you care about self-hosting(testing infra) and data sovereignty, or is managed SaaS fine?
- Any blockers around compliance, auditability, or integration with CI/CD?
- How do you build test scenarios and keep them up to date as your agents evolve?
Thanks in advance for your insights!