In marketing and business growth, success doesn’t come from selling the most, but from understanding your numbers. And the most important one of all is:
LTV ÷ CAC = Efficiency and Scalability
🔹 LTV (Lifetime Value): the total net profit a customer generates throughout their relationship with you.
🔹 CAC (Customer Acquisition Cost): the total cost of acquiring that customer (ads, team, tools, etc.).
How to interpret the ratio:
- If LTV / CAC > 3 → your business is healthy and scalable ✅
- If LTV / CAC < 3 → you’re at high risk and low efficiency ❌
Imagine you sell websites. Each client pays you $1,500, but between design and tools you spend $500. The real profit per client (LTV) would be $1,000.
As for CAC, you invest $300 in advertising and management to acquire a new customer.
Therefore, we get the following ratio:
LTV ÷ CAC = 1,000 ÷ 300 = 3.33.
For every dollar you invest, you earn $3.33. This means your business is profitable and scalable.
How can we improve the ratio?
- Increase your LTV: create upsells, subscriptions, maintenance plans, or premium services.
- Reduce your CAC: improve your ads, funnels, and conversion rates.
The LTV/CAC ratio is not just another metric — it’s the compass of growth 🚀