There’s always someone in our schedule that will make us wince a little bit. Maybe they talk on the phone, don’t follow policies, or simply have difficult hands to work with. How do we handle this after so long? If you feel yourself getting agitated or even anxious when you have a certain client. It’s time to make a change. This is YOUR job, YOUR space and YOUR time as well. Small changes can make the biggest difference. Making a comment in a cheerful tone can help with the feeling of confrontation. “Oopsie!! Let’s keep our hands on the table!” If they keep touching or moving. “If we want pretty nails we gotta have some quiet time”. Making it seem like it’s ONLY for the benefit of the outcome they are paying for, and not something that’s bothering you; will make it so much easier in the future. How do you handle difficult clients? When is it time to send them elsewhere?