Capacity Bug from Microsoft: P1 Capacity All of a Sudden Auto-assigned Premium Workspace into Pro, and Preventing to Re-assign

Aug '24 (edited) • Technical

Hi all

We're facing a capacity issue, where the P1 capacity has suddenly transformed one of our longest standing premium workspace into pro workspace all of a sudden. The capacity is also preventing when we try to manually re-assign the workspace into premium.

Microsoft support had informed us that this is a bug issue, and was gonna resolve within two days. Unfortunately, this didn't got fixed yet, and even when we try to manually re-assign the workspace with premium capacity, same error is happening.

As a result of this bug, below issue/service-disruption are happening.

All our dataflow gen 1 refresh are failing. Error shown: This dataflow contains tables that require Premium to refresh, including computed tables and linked tables. To enable refresh, upgrade this workspace to Premium capacity.
All Fabric item are failing and not accessibly through clicking (gen 2 dataflows, warehouse, lakehouse, notebooks etc.).
PowerBI reports in Direct lake mode is also inaccessible and unavailable to the users.
Strangely enough, free PowerBI users can still view the reports (Import mode) in the Pro workspace, which is unusual (as they either need pro accounts, or the workspace should be part of a premium capacity as per current requirement).

All our operational processes (invoicing, KPI reporting, etc.) which depend on reporting from this workspace, are now rendered unusable due to upstream dataflows not refreshing as a result of being cut-off from the premium. And it's now been over a week.

I have years of work in this workspace, which are the backbone of many of our business processes. As the issue is still with Microsoft (for the second time), I'd like to take opportunity to see if anyone else here has similar experience regarding Microsoft bug issues?

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