Evaluate and Train Your Sales Team with AI-VOICE Based Sales Call

We’ve built a smart, AI-powered system that helps sales managers evaluate how well their team members perform real sales conversations - without needing live supervision or manual call reviews.

𝐇𝐞𝐫𝐞’𝐬 𝐡𝐨𝐰 𝐢𝐭 𝐰𝐨𝐫𝐤𝐬 👇

📞 Team members initiate a call to an AI Voice Bot, built using Vapi.

The bot plays one of three customer personas:

🎧 Neutral

🤨 Skeptical

🤝 Engaged

🤖 A Make.com scenario randomly picks a persona on each call — simulating unpredictable, realistic customer behavior.

📊 After the call ends, another Make scenario automatically evaluates the sales agent’s performance based on key metrics:

-Opening clarity

-Need discovery

-Value explanation

-Personalization

-Objection handling

-Call outcome

-Total Score

✅ The scores are pushed to Google Sheets — giving managers a clear, structured view of how each rep handles different types of customers.

🎥 I’ve included a video showing the full setup, logic, and real-time demo.

This system it helps managers identify gaps, strengths, and improvement areas so they can make better decisions around training, assignments, or next steps.

Comment "AI Training" to get the blueprints and prompt for free.

23 comments