We have found that as affiliates with DGC (Daily Pay) we are not being kept up to date on technology changes within that community and don't want to mess anyone's accounts up. Therefore we highly recommend that anyone in DGC use their resources within that community to get any tech assistance.
Here's a great video that explains how you and your customers can get great tech assistance within DGC resources. Feel free to share it with your customers when they ask for tech help too.