Oct 26 • General discussion
Daily question
A multinational firm is assessing whether to expand its shared services HR model across new regions. The current HR metrics dashboard shows:
- Avg. employee satisfaction (global): 82%
- Avg. response time to HR requests: 5.4 days
- Cost per HR transaction: $54
- Regions with local HR teams: 3/6
Which strategic consideration would most support the decision to expand shared services?
A) Reducing regional autonomy to improve data consistency
B) Decreasing average satisfaction to meet cost targets
C) Leveraging centralized efficiency to reduce transaction costs
D) Using shared services to increase HR headcount across regions
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