I’ve been seeing more discussions about Instagram automation lately. For product-based businesses, I’m curious how valuable you think these features are:
- Automatically replying to comments under Reels (especially repetitive questions like price, stock, shipping, etc.)
- Linking specific Reels to specific products so that replies can be product-aware
- Automatically moving some conversations into DMs for more personalized replies
Do you think businesses really need this kind of automation, or is it more of a “nice to have”? Would love to hear your experiences or opinions.