Context for some non-Indian users here - In India, companies like Rapido, Ola & Uber have been battling for dominance in the ride-hailing space. With Ola shifting its focus to electric vehicles and other ventures in the past, Rapido has quietly captured more of the traditional market.
What does really matter to users & businesses here ? As rightly said by Rapido - "whoever gets the drivers wins."
At the core of it, what truly matters to users is quick availability, and for businesses, itβs keeping the supply of drivers strong.