How can I solve this? zama 1 account de and am sure ci bal zama nade,,

Hello seller🖊️,

You have been found to be related to an account beginning with Italian E store.

We received your submission but do not have enough information to reactivate your account at this time.

To reactivate your account, please provide evidence that you have never owned a separate account and believe this deactivation was in error by providing supporting documentation. This includes but is not limited to any authorized or unauthorized relationship through a third-party company or evidence of account compromise. If we cannot substantiate the claim, your account will not be reinstated.

How do I send the required information?

Please click on the View Appeal button on the Account Health page and submit additional information as requested.

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the requested information?

If we do not receive the requested information, your account will remain deactivated. Do not attempt to create a new seller account. Creating a new account will delay the reactivation process and may lead to permanent closure of your account.

We're here to help.

If you have questions about our Multiple Account Policy or information requested above, read our “Selling Policies and Seller Code of Conduct":

https://sellercentral.amazon.com/gp/help/G1801

If you need additional information on requirements for appealing, watch the following videos available on Seller University:

-- Understanding Multiple Account Policy:

https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&moduleId=1e699b06-7a02-49f7-a155-4642280a63d0&courseId=b1a08bc8-bca0-47a1-8ce0-8e5615ab2f98&modLanguage=English&videoPlayer=airy

-- Addressing Multiple Account Policy Violations:

https://sellercentral.amazon.com/learn/courses?ref_=su_course_accordion&moduleId=56cdec0f-e196-49bd-aa26-e02440f70885&courseId=b1a08bc8-bca0-47a1-8ce0-8e5615ab2f98&modLanguage=English&videoPlayer=airy

You can view your account performance or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device.

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

-- Download the iOS app: