Amazon · FBA SPEED CIRCLE

Amazon

Dear seller,

Your Amazon seller account has been deactivated in accordance with Section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed and pending orders have been cancelled.

What happened?

We have taken this action because all sellers are required to adhere to the Seller Code of Conduct when listing on Amazon. For more information, please see Amazon's Seller Code of Conduct policy ( https://sellercentral-europe.amazon.com/gp/help/external/1801 ).

We understand that deceptive, fraudulent, or illegal activity has occurred under your Amazon seller account. Our information indicates that you have not fulfilled orders after confirming shipment. This conduct violates the Amazon Services Europe Business Solutions Agreement ( https://sellercentral-europe.amazon.com/gp/help/external/G1791 ). We have therefore decided to close your Amazon seller account, to prevent harm to our customers, other selling partners, and our store. Your offers have been disabled and open orders have been cancelled.

Was your account deactivated by mistake?

If you believe an error has occurred, please send an explanation with the email address you used when registering your Amazon account, including the following information:

-- Tracking information for recently shipped orders fulfilled by the seller.

-- Proof of delivery for recently shipped seller-fulfilled orders, which may include confirmation of receipt or documentation of delivery from the buyer.

-- The address (URL or store address) of other stores (including other Amazon accounts) where you sell these products and can demonstrate proof of delivery.

-- Evidence to support your business identification, such as your business website or email, business bank details, or business registration information, if that information is not already available in your Amazon account. Also, make sure your account is updated with the latest business information.

-- In the event of genuine delays or logistical issues, please provide the reasons and evidence to support any delays in delivery of your order.

How can I submit the requested information?

Please send this information to selling-partner-action-review@amazon.it .

After 90 days of this notice, you may separately request the disbursement of funds by contacting disbursement-appeals@amazon.it . We will conduct a separate investigation to evaluate your account. If this reveals that you have engaged in deceptive, fraudulent, or illegal activity, abused our system, or repeatedly violated our policies designed to protect customers and selling partners, we may withhold all or part of the funds in your account.

Thank you for your attention.

Amazon.it

Sincerely,

SellerPerformanceTeam

Amazon.com

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