I put together an FAQ covering the most common questions about Connected Intelligence and working with AI in general. Attaching it as a PDF below so you can reference it anytime.
It covers:
- Getting started (no technical background needed, which tools work, how long it takes)
- The core mindset shift ("thinking about the work" vs. doing the work)
- Privacy and security basics (what's safe, what to anonymize, the Green/Yellow/Red framework)
- All the frameworks explained (DRAG, Three Levers, Information vs. Transformation mode)
- What you actually build in each module (Opportunity Matrix, Master Prompt, Prompt Playbook, Tool Stack, Trust Canopy)
- Troubleshooting generic outputs and AI misunderstandings
- What's coming in Tier 2 and Tier 3
If your question isn't answered in there, post it in the community. That's what this space is for.