Nov '24 (edited) in 🌐 Websites
My review of WorkHero (premium Wordpress support)
I've used a lot of WordPress maintenance services over the years, here's my review of Work Hero (useworkhero.com).
TL;DR: Work Hero offers solid WordPress services but comes with a premium price tag. Great for complex needs, might be overkill for simpler sites.
The Good:
- Top-notch WordPress expertise
- Quick turnaround on most tasks
- User-friendly dashboard for submitting requests
- One-stop-shop for WordPress needs (maintenance, development, SEO, etc.)
The Not-So-Good:
- Pricier than some competitors
- Occasional errors during updates (but they always have backups!)
Services:
They cover pretty much everything WordPress-related:
- Maintenance and updates
- Development and redesign
- Technical SEO
- Custom coding
- Page builder support (Elementor, Divi, etc.)
- E-commerce (WooCommerce)
- Security monitoring
Customer Support:
They claim 24/7 service, but experiences vary. Many users rave about the support, while others have faced frustrating delays. One user mentioned waiting 4.5 days during a bot attack, which is pretty concerning.
Pricing:
No public pricing info (red flag?), so you'll need to get a custom quote. Expect it to be on the higher end of the spectrum.
Final Thoughts:
If you've got a complex WordPress site and the budget to match, Work Hero could be a solid choice. Their expertise seems legit, and many users are happy with the service. However, if you're running a simpler site or watching your pennies, you might want to shop around.
Anyone here used Work Hero? Would love to hear your experiences!
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My review of WorkHero (premium Wordpress support)
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