SK165: ๐—˜๐—ซ๐—”๐—–๐—ง ๐—ฆ๐—–๐—ฅ๐—œ๐—ฃ๐—ง ๐—ง๐—ต๐—ฎ๐˜ ๐—ง๐˜‚๐—ฟ๐—ป๐—ฒ๐—ฑ ๐—ฎ ๐—ฃ๐—ฟ๐—ถ๐—ฐ๐—ถ๐—ป๐—ด ๐—–๐—ฟ๐—ถ๐˜€๐—ถ๐˜€ ๐—œ๐—ป๐˜๐—ผ $105๐—ž ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—•๐—ผ๐—ผ๐˜€๐˜
Had a panic call from one of you on Friday.
"Stacey, I've been doing 30-minute treatments. Just found out my device works WAY better at 50 minutes. My clients already prepaid for packages. How do I change this without looking incompetent? Without them demanding refunds?"
I know some of you are facing this EXACT situation right now. Different device maybe, but same problem.
Here's the script that changed everything:
"Sarah, you've been with us since day one. We've learned so much about getting even better resultsโ€”it takes 50 minutes, not 30. Your next two appointments? We're upgrading you at no charge. I want you to experience what this can really do."
She literally gasped. "I can say that?"
YES. Not "sorry we screwed up." Not "please don't leave us."
Just "you're special, here's something special."
๐—”๐—–๐—ง๐—œ๐—ข๐—ก ๐—ฆ๐—ง๐—˜๐—ฃ๐—ฆ (๐—ฑ๐—ผ ๐˜๐—ต๐—ถ๐˜€ ๐—ง๐—ข๐——๐—”๐—ฌ):
1. List ALL your prepaid early adopters
2. Call them personally (not text, not email)
3. Use the script above
4. Schedule them for your NEW optimized treatment time
5. Make them feel like VIPs getting exclusive access
๐—ง๐—›๐—˜ ๐— ๐—”๐—ง๐—› ๐—ง๐—›๐—”๐—ง ๐— ๐—”๐—ง๐—ง๐—˜๐—ฅ๐—ฆ:
Your current model: $200 ร— 6 treatments = $1200 (and they price shop)
Premium positioning: $375 ร— 6 = $2250 (and they bring friends)
Per 100 clients = $105,000 difference
But here's what really happenedโ€”her early adopters became her EVANGELISTS. Because she made them feel like insiders, not victims.
๐—ช๐—ต๐—ผ ๐—ฒ๐—น๐˜€๐—ฒ ๐—ป๐—ฒ๐—ฒ๐—ฑ๐˜€ ๐˜๐—ผ ๐—ณ๐—ถ๐˜… ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐˜๐—ฟ๐—ฒ๐—ฎ๐˜๐—บ๐—ฒ๐—ป๐˜ ๐—ฝ๐—ฟ๐—ผ๐˜๐—ผ๐—ฐ๐—ผ๐—น๐˜€ ๐—ฏ๐˜‚๐˜ ๐—ถ๐˜€ ๐˜๐—ฒ๐—ฟ๐—ฟ๐—ถ๐—ณ๐—ถ๐—ฒ๐—ฑ ๐—ผ๐—ณ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜ ๐—ฏ๐—ฎ๐—ฐ๐—ธ๐—น๐—ฎ๐˜€๐—ต?
This works for ANY service upgrade:
- Switching product lines
- Changing treatment protocols
- Fixing pricing mistakes
- Upgrading your service model
Drop your specific situation below and I'll help you script it. ๐Ÿ‘‡
We're all in this together. Your wins are our wins.
#MedSpaOwners #PricingStrategy #ClientRetention
0
0 comments
Stacey Krizan
5
SK165: ๐—˜๐—ซ๐—”๐—–๐—ง ๐—ฆ๐—–๐—ฅ๐—œ๐—ฃ๐—ง ๐—ง๐—ต๐—ฎ๐˜ ๐—ง๐˜‚๐—ฟ๐—ป๐—ฒ๐—ฑ ๐—ฎ ๐—ฃ๐—ฟ๐—ถ๐—ฐ๐—ถ๐—ป๐—ด ๐—–๐—ฟ๐—ถ๐˜€๐—ถ๐˜€ ๐—œ๐—ป๐˜๐—ผ $105๐—ž ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—•๐—ผ๐—ผ๐˜€๐˜
$3K Day Medspa Club
skool.com/cryo-contouring-coach
Hosted by Stacey Krizan, MedSpa Revenue โ€œDoctorโ€
Stop being busy & broke.
Learn what actually drives premium sales from someone closing $3K daily.
Powered by