12h • General discussion
Facing IT! The New world
By Bert Russell
Date: 7-2-2026 @ 7:59 am
The world today is frustrating, to say the least. Every company I call seems to have replaced people with computer bots. Instead of speaking with someone who can actually understand the problem, I spend my time navigating a handful of scripted prompts that rarely fit my situation. More often than not, I end the call feeling like I have accomplished nothing.
Recently, I had to close one of my accounts just to figure out what was happening. It wasn't one mistake that caused the problem—it was a maze of free trials, automatic renewals, and subscription services quietly withdrawing money month after month. Miss one payment, and the fees begin to pile up. Before long, your account is drained, and you're left trying to untangle a mess that technology helped create but can't seem to fix.
This is the new world we live in. Everything moves faster than ever, but somehow it feels harder than ever to slow down long enough to stay in control. Sometimes the greatest challenge isn't earning more money—it's simply keeping up with a system that never stops moving.
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Facing IT! The New world
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