New feature: "Metrics" — See how engaged your group is

Now you can monitor the health of your group with three simple metrics:

  1. Total members: How many members are in your group over time
  2. Active members: How many members visit your group on a monthly, weekly, or daily basis
  3. Daily activity: How active your group is daily over a 365 day period

I think we all agree, the most important metric is active members. It's a measure of engagement.

Check out your own group metrics and let me know what you think in the comments?

48

48 comments

Sort: Discussion

Awesome! Thanks @Sam Ovens. Love it!

3

• 28d

Amazing! Reminds me of github but for groups

Why is engagement the most important thing? @Sam Ovens

2

• 28d

@Natu Myers it doesn't matter what a group is doing if nobody shows up.

9

@Sam Ovens its the "if a tree falls in the woods and no body sees it, did it happen" principle. Observation becomes reality.

0

This is great guys! ❤️ I love it!

2

We're moving all of our Kollege clients over to Skool soon. This feature alone is worth it.

4

• 28d

Awesome! Thanks Sam. Looking fwd to getting my engagement up to 98%! Any tips?

5

• 28d

@Ted Carr do weekly Q&A calls on Zoom with cameras on (grid view), upload the recordings, broadcast update your group with announcements 1-4x /month, run a mastermind model (recurring billing to be a member), and make sure you contribute to it daily (check out my contribution graph below).

7

• 28d

@Sam Ovens Solid tips, will do. Cheers.

3

View 5 more replies

• 28d

Would love to see user metrics like this (on podia) so I can see how my users are progressing through my course at a glance.

4

• 28d

@Ted Carr why do you need this?

0

• 28d

@Sam Ovens so my client success coach can know who to DM and nudge forward/provide more accountability for.

1

View 6 more replies

• 28d

This is Awesome Sam. Thanks much! 👍

2

@Sam Ovens how is active members defined? Do they just log on and log out? Or do they watch something?

I still think the most important metric is lesson play rate / module play rate etc. As this is a better sign of clients doing the work. And then being able to rate a module that allows us Admins to know if the module was helpful or not. That would be the dream. Allowing us to see where clients are getting stuck and show us what needs to be improved.

1

• 28d

@Jamie Stenhouse they have to log in and visit your group. Module play rate is more of a course metric, not a wholistic view of overall group health. If people keep coming back to your group over time, they're obviously getting some kind of value.

3

Makes sense re the wholistic view ✌

1

View 2 more replies

This is super cool. You say that the engagement is the most important thing, an also you mentioned that when a group starts to grow a lot, maybe it becomes dysfunctional?

How can we ensure that the members of the group stay active, and also it doesn't become dysfunctional? Is there any real way to do that?

1

• 28d

@Bru Capellà you won't get good engagement metrics (% of active users) in a dysfunctional group. People don't like dysfunctional groups.

1

@Sam Ovens And what makes a group dysfunctional? Too many people?

0

View 2 more replies

This is awesome, thanks @Sam Ovens

Quick question, were you guys planing on creating metrics for the classroom as well?

We'd love to be able to see how our members are progressing through our program and where they're getting stuck that way we can enhance our program.

3

• 28d

@Bashar J Katou how would you visualize that?

0

@Sam Ovens

  1. Take the single profile progress bars and make it available for everyone in each course.
  2. Shows both percentage and number just like the current community activity reports.
  3. Be able to select customized date ranges rather than just last week, month, etc.

Hope this helps.

1

View 1 more reply

LOVE IT.

I think it would be better if the first two graphs showed data over a longer time horizon.

Often not that much changes in 30 days.

Ideas:

Show engagement over 12 months

Show engagement over 90 days

Give us the ability to control what date range we want to look at

6

• 28d

These are quantity metrics. How about getting more details?

e.g. Most common words used. Most common searches.

Also it would be really fascinating to see visual representation of group dynamics.

Imagine a "map" where each user is a dot. Between each user is drawn a line. The color or width of the line is based on the interaction strength.

Liking each others posts or comments create weak lines. Commenting to each other ads stronger ones. Exchanging private messages creates the strongest line.

Value is... See more

4

• 27d (edited)

@Joel Hakala Haha this would be sick. I kinda feel bad for the skool team. They drop a feature we've all been wanting, and instantly we all want more lol. It's like feeding children that never get full.

2

• 27d

@Andrew Kirby We are just doing product development for them. All they have to do is build.

0

View 1 more reply

Nice start to metrics. As I continue to think about how to use Skool vs whatever else, another couple of things to see some metrics on would be.

  1. DM metrics. Much like you would see in slack, to be able to see how much activity is happening in DMs vs public. This is one thing I see inside our slack community where DMs are way more active. How would it help? Allow us to see that it is in fact happening, so maybe the group is not as dead as it feels on the public side. But also, would help in determ... See more

2

• 27d (edited)

nice, this helps with measuring community-market fit :)

3

Downloading reports with metrics in csv format, including graphs for group and individual level would also be great. I have a very specific use case in which I need to provide the client (corporate) weekly reports regarding engagement, progress and completion.

1

So many great points, I love Metrics as much as the next guy and love the feature. Looking forward to how this could evolve the way we present information and increase consistency.

2

This is great!

2

Public group

Let's collaborate to make Skool better. Share your feedback!

Leaderboard (past 30 days)

powered by