Classroom appears empty for some mobile users
Hello!
I'm running a 3-week program in Skool and a few customers just encountered an issue: the "Classroom" page appears empty for them on mobile. I have a theory on why.
Relevant events:
1: When starting the group, I made a "welcome" set and module.
2: I later added a "week 1" set with its own welcome module.
3: I deleted the first "welcome" set and module, since they weren't necessary anymore.
My theory: I suspect that this series of actions has created some sort of "null reference" issue, where going to skool.com/groupname/classroom sometimes tries to fetch the first set and module I created, which of course don't exist any more.
This issue didn't happen when the customers went to the classroom through a URL link to a specific module, though it did happen when they went to the generic "skool.com/groupname/classroom" URL
It also doesn't happen on all mobile devices, and we have no reports of this issue on normal computers.
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1 comment
Wilhelm Hast
1
Classroom appears empty for some mobile users
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