How to reduce turnover
Turnover in co-living usually isn’t about rent.
It’s about how operators handle problems.
One resident messaged saying his room felt stuffy and slightly hotter than the rest of the house.
Instead of brushing it off, I sent an HVAC tech to check it out.
We found two issues:
• There wasn’t enough airflow under the door
• That section of the house had weaker insulation
We fixed it by:
✅ Cutting about a 1-inch gap under the door to improve airflow
✅ Adding insulation in that area
The fix cost roughly one month of that resident’s rent.
But if he moved out, I’d lose:
• Vacancy time
• Cleaning and turnover
• Marketing to refill the room
Now the issue is solved permanently and the resident knows problems get handled quickly.
In co-living, good operations keep good residents.
Sometimes spending one month of rent saves years of turnover. Take care of your tenants and they will be respectful and peaceful.
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Maximus Engel
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How to reduce turnover
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