Watched the video on vague prospects….here’s what I think is happening in my sales calls
🚨 Reason #1
The way I ask questions might feel scripted. Maybe they think I don’t care about their answers.
Or maybe I don’t sound happy enough to talk with them.
🚨 Reason #2
Some prospects ask why I asked something. Some flood me with questions.
My accent could be an issue too. It’s not American or thick European, but it’s there.
🚨 Reason #3
I don’t sound confident enough. This might be why they take control or treat me poorly.
I sound young.....And not like an authority figure.
The common responses I hear when they’re vague or want to end the call:
- I have somebody else handling it
- I already got it handled
- I was just looking for information
🔥 Action steps
I’ll implement a two-step process to handle this:
First, I’ll work on sounding certain. By imitating Brian for 15 minutes every day
Second, I’ll implement the Disarm & Clarify SOP:
🗣Oh what were you curious about?
🤷♂️ I don’t know I just wanted to get more info
🗣 What kind of outcome were you hoping to get out of the info?
Onward.....🚀
PS: My close rate for bookings is at 25%…. My goal is to push this to 50% for now.