The Cool Window Guys Training is our internal training system built specifically for our staff.
This is where we document exactly how we expect jobs to be done in the field, from start to finish.
Inside the technician training, you’ll find:
🧭 Our Standards:
How we show up, how we work, and the level of quality we expect on every job.
🏠 Job Flow & Procedures:
What to do when you arrive at a home, how to greet the customer, how to move through a job efficiently, and how to close it out correctly.
🪟 Window Cleaning Training:
Step-by-step instructions on how to clean windows properly using our methods, including exterior and interior work.
🧰 Equipment & Tools:
Detailed training on every tool we use, what it’s for, how to use it correctly, how to take care of it, and when it needs to be replaced.
💬 Customer Interaction:
How to communicate with customers on the job, collect payment, request reviews, and represent the company professionally.