Let's talk about your onboarding process. π
Not the one you WISH you had. The one that actually exists right now. π
Because for a lot of coaches and consultants, "onboarding" is really just:
π§ A welcome email with too many attachments
π€ A prayer that the client figured out the portal
π¬ A frantic message three days later because they didn't
Your client's first experience with you sets the tone for everything that follows. A chaotic onboarding tells them exactly how the rest of the engagement will feel. πΈ
π YOUR TURN: What does your onboarding process actually look like right now β and what's the one thing you'd fix first if you had to pick?
Drop it below. No judgment. Just solutions. π§