Oct 8 • General discussion
GHL Outbound Voice
Exciting new in voice AI! High Level has released outbound voice calling in labs. I tested it and it sounds really good. It has all the features I currently use Vapi for (live transfer, send SMS during call, set appointments, etc..) and more (start workflows, launched within a High Level workflow, etc..)and it sounds pretty good.
HOWEVER...
There are some major restrictions. I'll highlight the biggest restrictions with asterisks.
What are your thoughts?
Here are the details...
Features:
- Outbound call workflow actions
- Consent management
- Rate limiting (1 call per minute per location)***
- Daily limits (100 calls per day per location)***
- Time-based scheduling (10 AM - 6 PM in contact's phone number's timezone)***
- DND and opt-in compliance
Requirements:
- Location must complete KYC verification***
- Contacts must opt-in to receive AI calls
- Contact phone numbers must be US-based
- Each phone number can be called once per day, max 4 times in 2 weeks***
Use Cases:
- Follow-up calls for appointments
- Lead nurturing campaigns
- Customer satisfaction surveys
- Reminder calls for upcoming events
7
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GHL Outbound Voice
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