23d (edited) • Business Processes - Explained
1. What is a "Business Process"? (And why you are broke without them)
The Nightmare (Current Chaos): You are the only one who knows how to do things "right." If you aren't on the job site, mistakes happen. You spend your evenings answering texts because your team doesn't know what to do next. You don't own a business; you own a high-stress job.
The Dream (Professional Version): You can leave for a week, and the work still gets done to your standard. Your business runs like a franchise (think McDonald's). The fries taste the same whether the manager is there or not because there is a recipe.
The Concept: A "Process" is just a Recipe for your business. It’s a set of instructions that guarantees the same result every time, regardless of who does the work.
The 3 Rules of a Process:
- Trigger: What starts it? (e.g., "Client signs contract").
- Steps: What happens? (e.g., "Send deposit invoice," "Order materials," "Schedule crew").
- Outcome: What is the result? (e.g., "Materials are on site 2 days before start").
What breaks without it: Consistency. You become a bottleneck, and you can never scale beyond what you can personally supervise.
Your Turn: Name ONE task you do every single day that lives entirely in your head. Comment it below. 👇
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1. What is a "Business Process"? (And why you are broke without them)
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