Response to my Support Ticket ? (waiting 10 days now)

Hey

I just wanted to follow up for my support ticket from 17.06.2025. Here is the ticket id: 258c1851-bbd8-4d1c-a73a-d5bbca2eb4e0

I havent received any answer but only the automated email:

Hi George,

We have received your ticket & notified our team of your request.

If you need to follow up with this request, your ticket ID is inside of the subject line of this email and here: 258c1851-bbd8-4d1c-a73a-d5bbca2eb4e0

Please allow up to 24 hours for our team to review your request and reach out if more information is needed.

----

Thank you,

Waiting for your response. Thank you! :)

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