Is this the best the Ai Assistant can do?

For a client I set up an ai receptionist. But IMO the performance is pretty poor. Bad enough that most customers will be frustrated with it.

She can't get the email correct even though it was spelled out a couple times, then she muffs the street name, and reads the address number like it's math class.

Is this the best we can expect? Or what can be done here? Also, why does she sometimes run sentences together without pausing? Thanks for any tips! See call attached.

15 comments