11d • General discussion
Question about Hugo's latest video
he talks about determining the callers intent, and curating a final prompt based upon what the persons request is, then passing this to VAPI, here are the examples he uses:
- base_prompt
- book_appointment
- escalate_human
- intent_classification
- general
- confirm_appointment
- cancel_appointment
- reschedule_appointment
I am wondering if the new VAPI Squads update is essentially this but built upon a GUI, you can effectively build these different prompts and have a router agent determine which one to go down. the only thing i can see that is different is passing the RAG data to the agent? Am i correct ?
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Question about Hugo's latest video
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