06/22 Question of the Day · Anthropic Claude Architects

06/22 Question of the Day

A Customer Support Agent platform team is consolidating workflow enforcement across agentic and workflow-class features. The CTO asks how workflow enforcement should differ between the two classes per CCA-F guidance. Which framework MOST cleanly captures the difference?

A. Workflow features should have no enforcement in order to allow flexibility, since a workflow is already a fixed structure and adding enforcement on top only constrains it further

B. Both of the classes should be given exactly identical enforcement everywhere

C. Agentic features should have no enforcement applied to them at all

D. Workflow-class features have full design-time sequencing enforced by the engine; agentic-class features have looser sequencing where the model decides next actions within guardrail-defined scope

Drop your answer (A / B / C / D) in the comments 👇

I'll reveal the correct answer and the why tomorrow.

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06/22 Question of the Day