Feb 1 โข General discussion
๐โจ How do you handle human takeover in n8n chatbots?
When building chatbots with n8n, one question kept coming up from clients:
โCan I see the conversations?โ
โCan I jump in when the bot messes up?โ
The bot itself wasnโt the problem. The real challenge was giving clients a clean, simple way to be involved without digging through executions, logs, or raw webhook data.
So over the last few months, Iโve been building Trilox.
Trilox is a shared inbox for n8n chatbot conversations with human takeover:
* Bots handle chats by default
* Humans can jump in instantly when needed
* Conversations can be handed back to the bot
* WhatsApp, Telegram, Messenger, web widget โ all in one inbox
Iโm also building a dedicated n8n community node that plugs directly into workflows:
* Record bot + visitor messages
* Check whoโs handling the conversation
* Escalate to a human when needed
* Receive human replies via webhook
Weโre currently pre-launch and sharing progress publicly.
If this is something youโd use, you can join the waitlist to be the first to know when it opens:
๐ https://trilox.io
Would love to hear how others are handling human-in-the-loop chatbots in n8n ๐
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๐โจ How do you handle human takeover in n8n chatbots?
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