Lately I’ve been diving deep into voice agents - not from the “build a startup” angle, but more from “can this actually create client results?”
I tried a few different setups over the past month (some DIY with telephony + LLMs, and a couple of plug-and-play platforms like Feather just to compare the effort). Interesting pattern I noticed: clients respond way better to calls than emails/text
follow-ups actually get done
lead qualification becomes way faster
but… the setup varies wildly depending on the platform
What I’m still trying to figure out is:
Is anyone here actively using voice agents in their workflow or for client delivery? What’s working for you and what’s not?
I’m not here to sell anything - just trying to understand how others are approaching this wave.
Would love to hear real experiences, good or bad.