This workflow creates a complete AI hotel receptionist that can:
- Answer phone calls
- Detect customer intent
- Check room availability
- Create reservations
- Save guest information
- Handle complaints
- Handle concierge requests
- Schedule follow-ups
- End calls naturally
The voice agent is built inside Vapi, while the backend logic and automations are handled inside n8n.
Files included:
- n8n backend workflow
- Vapi voice agent flow