Sep 7 • General Discussion 💬
I thought building a voice AI platform was mostly about making the agent sound human.
I thought building a voice AI platform was mostly about making the agent sound human.
I was wrong.
After spending time with tools like Vapi, Retell, and others, I realized the real problems are deeper:
too much cost stacking up across calls
workflows breaking after the conversation
weak handoff logic
too many moving parts just to complete a simple business action
platforms optimized for “talking” more than actual execution
So I started rebuilding the experience around a different idea:
The call shouldn’t be the product.
The outcome should be.
I’ve been working on:
cleaner action flows
better human fallback
tighter CRM/workflow execution
simpler setup
and cutting the overall cost significantly
Still early, but the gap between the first version and what it is now is huge.
Planning to launch the first version in the next 1–2 weeks.
Curious about one thing:
If you’ve used Vapi, Retell, Bland, etc.
what frustrated you the most?
I’m collecting the answers because I want to make sure I’m solving the right problems.
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7 comments
I thought building a voice AI platform was mostly about making the agent sound human.
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