Jan 27 • 💬 General discussion
AI Sales Agent Workflow - Transform Your Customer Service
#Built a complete autonomous sales system that handles customer conversations across Facebook, Instagram, and WhatsApp
▪️ How it works:
When a customer messages you on any platform, the AI instantly:
→ Detects their intent (pricing questions, purchase interest, delivery inquiries, complaints)
→ Pulls their conversation history from the database
→ Generates personalized responses in using their name and context
→ Routes high-value leads (70+ score) to your sales team via Slack
→ Handles complaints with immediate manager escalation
features:
→ Spam detection blocks repetitive messages automatically
→ Daily follow-ups re-engage customers who showed interest
→ Hourly analytics track performance across all platforms
→ Lead scoring system identifies your hottest prospects
◾ The magic: Multiple AI response paths with Groq fallback ensure every message gets answered perfectly. Customer data persists across conversations, so the AI remembers previous interactions and provides continuity.
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AI Sales Agent Workflow - Transform Your Customer Service
