Jul '25 • Posts
5 Things That Keep Moderating Skoolers Simple
I’ve only been officially moderating Skoolers for less than two weeks, but stepping into it felt easy because I was already showing up and helping in the ways that mattered.
I’ve moderated large groups before, but Skoolers has its own rhythm. It’s more relaxed. You still get fluff, spam, and people who don’t fully get how the space works, but overall, it’s solid.
Even during a holiday weekend and regular life stuff, it’s stayed manageable. These five things are what make that possible, and I wanted to share them in case it helps with your own community or one you're helping with.
Here’s what’s worked for me so far:
𝟏. 𝐊𝐞𝐞𝐩 𝐧𝐞𝐮𝐭𝐫𝐚𝐥 𝐩𝐨𝐬𝐭 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐬𝐚𝐯𝐞𝐝
I keep mine saved in a note on both my phone and computer so I can respond fast from anywhere.
A few examples:
• This post was removed because it wasn’t directly related to the focus of the Skoolers community.
• This post was removed because self-promotion isn’t allowed in Skoolers.
• This post was removed because it was self-promotional and not directly related to the focus of the Skoolers community.
If it needs more context, I’ll add it. Keeping it short and neutral usually avoids confusion. The system sends it automatically, so there’s no back and forth, but I do sometimes get separate messages from repeat posters.
Any time I remove a post, I screenshot it and save it in a folder. It’s never a he said she said thing for me. I keep receipts.
𝟐. 𝐔𝐬𝐞 𝐭𝐡𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐟𝐞𝐚𝐭𝐮𝐫𝐞 𝐟𝐨𝐫 𝐚𝐧𝐲𝐭𝐡𝐢𝐧𝐠 𝐭𝐡𝐚𝐭’𝐬 𝐧𝐨𝐭 𝐜𝐥𝐞𝐚𝐫
If it’s obviously off, I delete it. If it’s borderline, I report it and check with someone else. If two people agree, it goes. Keeps moderation consistent and fair.
I find I do this especially when it’s someone well known within Skool. Why? Because those people are already connected to leadership. Sometimes a message from them carries more weight, or it’s something that’s better handled from that level.
𝟑. 𝐐𝐮𝐢𝐜𝐤 𝐜𝐡𝐞𝐜𝐤-𝐢𝐧𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐨𝐮𝐭 𝐭𝐡𝐞 𝐝𝐚𝐲
I sort posts by new, then go back to the most recent post I’ve already seen and do a sweep. I check first thing in the morning, a few times throughout the day, and even if I wake up at night. It only takes a few minutes, and doing it consistently keeps the space clean for everyone no matter what time zone they’re in.
𝟒. 𝐋𝐨𝐨𝐤 𝐟𝐨𝐫 𝐫𝐞𝐚𝐥 𝐯𝐚𝐥𝐮𝐞, 𝐧𝐨𝐭 𝐝𝐢𝐬𝐠𝐮𝐢𝐬𝐞𝐝 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧
Moderating for Skoolers has made something click a bit more for me about what actually counts as value. There’s a lot of fluff. You can spot AI-written posts easily. And honestly, some of the people who post the most have kind of missed the point.
It’s not that people shouldn’t post more. I wish more people would. I just wish more of it came from a real place without trying to get something from it. The good stuff stands out because it’s not transactional. It matches what the platform is built for and the kind of value this space is meant to support.
I would love to see more things that I can ask to have pinned or moved to the gem or fun categories. Especially in the comments.
The way pinning or category changes work is simple. If I find something I think is great, I send it to another admin. If they agree, it gets pinned or moved. But sometimes they’ll spot something in the post or comment that isn’t really aligned with the platform’s vision. Because pinning or changing the category isn’t just about praise. It signals what we want to encourage others to do and share.
The reason I was able to slide into moderating Skoolers so easily is because I was already doing what a mod does. I showed up. I paid attention. I supported people. I reported things that didn’t align with the rules. I kept the vibe aligned.
It’s about being a valuable member from the start. So when I got a message about the position and said I’d be down, the next thing I knew, I was made one. It happened fast because there wasn’t anything to train me on. I was already doing it. In fact, when I asked if I needed to go through anything I just received a photo back at how I was #4 in the All Time leaderboard for points. (Just made #3 a couple days ago.)
That’s what I call Admin Through Action.
If you want to do admin work or support a group you love, don’t wait for permission. Just start helping in a way that matches the space. But do it because you actually want to be there. If you're only showing up to get the title, it usually feels off to everyone else. The right people stand out without needing to say much. That’s what makes the handoff smooth and the role easy to grow into.
👇 What’s something you’ve learned from managing or supporting a community?
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Jenna Ostrye
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5 Things That Keep Moderating Skoolers Simple
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