@Sid Sahasrabuddhe Thanks Sid - we were using this to highlight our 101-guide style posts in the community to help people get to an answer to their question as easily as possible: using gems as a way to boost the search ranking + direct people to that post first. How do you suggest doing this now that the gem feature has been rolled back? Ideally we want these to show up in community, not classroom, to minimise duplicate questions. Possible alternative solution is for search results to show community + classroom items in the same pane by default?
@Sid Sahasrabuddhe This doesn't solve the problem unfortunately since there's a limit to how many pinned posts you can have. The workaround we'll try is to create a separate category titled 'gems' as an homage 💎
As much as I love the idea of giving gems, I also love the idea of being able to remove/take back gems - here's why: Giving gems attracts more attention to individual posts, which is great, but I'm always hesitant to give out gems because... 1. It's permanent! 2. What if I give a gem to some deserving post, but then the person edits that post and it's no longer gem worthy? 3. What if I give a gem to the wrong post by mistake, or instantly change my mind after? 4. What if I want to give a gem to a post because this month it's important, but next month it's irrelevant? In summary, having the ability to remove gems would make me A LOT more willing to actually use this beautiful 'gem giving' feature in the first place. Thoughts?
@Sid Sahasrabuddhe This is helpful for tech savvy clients, but similar to @Mikaël Bérubé my expected default behaviour from clicking 'add to calendar' was that all events would be added - a third option would be an option to subscribe to calendar RSS, which solves the problem you mentioned Sid as it is always up to date, and notifies the user with any changes
We’ve recently moved over our community from facebook to skool, and it’s been a big timesaver. Clients are enjoying it. Some things I’m loving: - Peaceful environment with clear bounds - selecting by group and ONLY seeing what you intend to - Searchable community - Filters + Ability to clear specific notifications: this gives community managers a clear workflow and helps avoid missing questions Things that are causing a negative flywheel: - Lack of live-search while writing a post title to avoid duplication of posts - Lack of merge-post feature and higher level moderator features. - Inability to edit titles of other posts (e.g. if a user posts a vague title) Without those, this lowers the threshold for duplicate posts and increased mess. Great to see they are being considered on the roadmap. Vague titles means that new users are unlikely to find the answer quickly, increasing the chance they will create a new post, and the vicious circle continues. Title etiquette is obviously best dealt with at source, but it is impossible to avoid, especially when someone asking the question may not have a clear grasp on the problem, or phrase it in the most searchable way. Example below. Smaller features I’m missing: - Rich text editing. I know this was a deliberate decision not to have this. - Images in the text, rather than at the end. Use case: Writing a guide with screenshots between text.