And it's been happening to my clients, too. We've had NUMEROUS members leave our Skool group thinking it would unsubscribe them from payments, but since it doesn't, and they get charged, they get pissed and dispute - not good for our business relations with Stripe. The solution? I now make it SUPER obvious to new members that leaving the Skool group is NOT going to pause or cancel their accounts. I let all my members know in the: A) Welcome email B) Membership Q's C) Intro module D) Welcome DM E) Rules Idea for Skool: when people click 'leave', perhaps you can have a warning message that says: "If you are paying to be in this community, leaving will not stop your credit card payments from being processed. Please contact the community owner to cancel or pause your payments before leaving this group."
It would be cool to have the option to "upvote" existing feature requests by other community members, that way it's easy to see what features are the most requested and that can help with prioritisation on the roadmap for rollout and development
@Chris Moore omg yes, exaaactly :) love how you articulated that! Not sure how they would do it, maybe a built out software feature to keep everything streamlined on the platform would be best, for simplcity, but think it would be helpful for sure, even for their team versus managing all the people who've posted the same thing
@Sam Ovens Would be great to have the ability to drip content for courses. My program has a specific timing for implementation, and giving access to all content at once is too tempting for some. It's important that students don't jump ahead. Thanks!
@Nick Guadagnoli The search feature is literal genius! Especially the fact it picks up on the text in the transcript in the classroom as well, literal genius feature!