Hey everyone 👋 I’m in the process of building an AI caller specifically for appointment confirmation, not cold calling — and I’m wondering if anyone here has built something similar or can point me in the right direction. The Goal Increase my show-up rate (SUR) by having an automated AI agent call every prospect who books a call with me. I’m using: • GoHighLevel as the calendar + booking software • n8n as the orchestration layer • Vapi for the AI calling Logic I Want to Implement Whenever a prospect books a call (2–3 days in advance is typical), I want the system to: 1. Immediately place an AI call confirming they can make the appointment. 2. Run a reminder sequence: • At booking time • 24 hours before • 1 hour before • 10 minutes before 3. BUT if the prospect confirms once via the AI call, then: • Only SMS + email reminders continue • No need to call them again AI Caller Requirements • Pulls context before calling: • Appointment time • When it was booked • Prospect name, email, phone • Basic objection-handling/deflection (via prompt) • Must be able to reschedule the appointment inside GHL if they can’t make it • If the prospect is no longer interested: • Do not cancel automatically • Instead send a Slack notification so a human can review it Future Consideration Later on I might integrate qualification logic, but for now the only goal is: 👉 Boost the show-up rate. My Question(s) Has anyone built: • an AI call-confirmation workflow (not cold calling) • with Vapi + n8n + GHL, including rescheduling logic • and human review escalation for dropped calls? And most importantly: 👉 Should I build the AI logic using one big prompt inside Vapi, or tree-branch logic / state handling inside Vapi? All the YouTube tutorials I’ve seen are geared toward AI cold callers, not confirmation workflows with this type of smart logic. Any guidance, examples, or best practices would mean a lot 🙏