I had someone order a print on 11th May, she’s the first order I’ve placed that hasn’t had tracking added on to an order so I can’t see where it is in delivery. It should’ve been delivered a while ago but Etsy still says it’s “pre transit” the customer hasn’t contacted me questioning anything so I’m wondering if it has actually been delivered or not. Why is this and what can I do?

Hey guys, Happy Thursday! We are thrilled to announce that we have FINALLY launched framed prints on PrintShrimp!! Those of you that have been around for a while honestly have probably given up hope, but I promise we have been working so hard behind the scenes to get these live 😆 Frames are available in 3 finishes (Oak, Black and White). All frames arrive ready to hang. Please view the attached pdfs for images and more details. So, what do you need to do? Obviously, frames don't automatically appear for sale on your Etsy shop. Before you start panicking about how much it will be to add frames to all of your listings - don't worry! We have built a couple of tools that allow you to add frames to all of your listings (and yes you can use them for free) These will create your listings so they are set up with variation options for Print Only Black Frame Oak Frame White Frame Attached is a screenshot of what your listings will look like after adding them with the tool Head to your portal and click on the new tab 'Frame Launch' Please please please watch the YouTube videos (and pay attention lol) that go through how to add frames to your shops. It's a simple process but there are a few things you need to do to add frames, and the videos explain it all to you very clearly. The two main things you need to do are: Edit your listings to have one SKU: For us to edit your listings and add frames, we need all of your listings to have one SKU per product. We have built a tool that will identify where your listings differ and clean them up for you. You will need to do this as step 1 if your products have multiple SKUs (i.e. an SKU for each size variation) Actually edit your listings to add framed variations: This is where the magic happens. You need to do a few things such as disable global and domestic pricing, so please watch the videos that details all of this. We have our recommended pricing built into the software that will apply to all of your listings, for frames and print only. This includes some modifications to print only recommended pricing we had before (which means higher profits for you guys compared to before). I have attached a guide with the new recommended pricing below! Here you can get a snapshot of the expected profits from selling frames! This is based on UK prices and accounts for UK VAT when charged and Etsy fees.

How many sales are you getting each day? Also how many poster designs do you have in your store?

For those who don’t run Etsy ads I’m curious to know where your visits are directed from? Marketing & SEO, Etsy Ads or Etsy Ads & Other Pages

I sell prints/posters usually designed to be framed. What type of finish would you recommend I use for this? Matte, glossy or satin?