Effective Communication Skills for Connection
We all communicate, but how often do we connect? Communication is more than speakingâitâs listening, empathizing, and responding effectively. Today, weâll unlock essential skills to help you build stronger relationships, reduce conflict, and feel truly heard. 1. Empathy is the cornerstone of healthy communication. It has two sides: cognitive empathyâunderstanding someoneâs perspectiveâand affective empathyâsharing their feelings. Cognitive empathy is a skill anyone can learn, even if it doesnât come naturally. - Remember everyone has a subjective perspective. - Ask yourself: How would I feel in their shoes? - Avoid assumingâask directly, âHow are you feeling?â - Assume good intentions: âWhat might have led them to act this way?â Someone gets cut off in traffic and reacts angrily. Pause and show different interpretations: rushing to the hospital, late for work, distracted. 2. Active reflective listening means fully engaging with what the other person is sayingânot just hearing but understanding. This involves: - Open attentive body language and natural mirroring. - Asking clarifying questions like, âWhat happened next?â - Paraphrasing: âSo youâre sayingâŚ?â - Use same words: âThat must have been so frustrating/shocking.â" - Don't interrupt, actual listening not just hearing. 3. Validation is about acknowledging someoneâs feelings and perspective without necessarily agreeing. It says, âI see where youâre coming from.â Invalidation, on the other hand, shuts people down and leads to long-term harm, even personality disorders like BPD. 4. Expressive skills Expressing yourself effectively requires: - Assertiveness: Balancing your needs with othersâ. - Use "Yes and" which connects rather than "Yes But" which divides. - Turning towards bids for connection, as John Gottman discovered in his research. Couples who do this regularly are 2.6 times more likely to stay together." physically turning and paying full attention to them, putting your phone down.