And once they do, they are already halfway out the door. You’ve probably seen it happen. A client signs, seems excited, and then… gone. It’s not always about performance. A lot of agencies lose clients because they make them feel like things aren’t in control. Here’s what I mean: 1 . Sloppy onboarding If the process is a mess upfront, clients assume it’s going to stay that way. And they are right. If you can’t be buttoned up when you’re trying to impress them, what happens three months in? 2 . Silence after they pay They sign, send the money, and then… nothing. No updates. No movement. Just dead air. If you’re slow out of the gate, they assume you’ll be slow with everything else. 3 . The bait-and-switch The senior person who sold them disappears, and suddenly they’re dealing with someone junior who wasn’t on the sales call and has no clue what was promised. This is where trust starts to crack. 4 . Constant new faces Every call, a different account manager. People rotating in and out. Clients aren’t dumb. They know when an agency is losing people. And they don’t want to be stuck in the churn. 5 . Making things sound harder than they are If your reporting and strategy feel like a PhD thesis, they assume one of two things: you don’t know what you’re doing, or you’re hiding something. Either way, it’s not good. Clients want to feel like they’re in good hands. They want to know their money is being well spent. The agencies that get that keep clients. The ones that don’t? Well, we know how that story ends. What’s the biggest red flag you’ve seen?

I used to catch myself doom-scrolling LinkedIn multiple times a day. I’d start with messages, then somehow end up deep in someone’s morning routine and hustle tips. BOOM. 30 minutes gone. LinkedIn "is" basically TikTok in a suit. Here’s how I stopped wasting time: LinkedIn Feed Blocker (a free Chrome extension). 🔹 No more mindless scrolling 🔹 You can still message & post 🔹 Toggle it on/off anytime Been using it for a few months. I'm now way more productive, way less distracted. It’s one of those tools I didn’t realize I needed until I tried it. Now I can’t imagine working without it. What’s one free tool you swear by? ps: You’d be amazed how much easier life gets with these free/insanely cheap tools.

Hey ya'll.... Curious on your thoughts of this post - topic, writing style etc. is there anything you think could be better? https://www.linkedin.com/posts/dave-miz_dtc-brands-your-email-strategy-is-stuck-activity-7291108197203886080-_waU?utm_source=share&utm_medium=member_desktop

You ever think about offering a guarantee in your agency but then panic? "What if they actually ask for their money back?" "What if my team revolts?" Yeah, I get it. But almost nobody actually takes you up on it. And the extra clients you get make up for the rare refund. The trick is picking a guarantee that won’t come back to bite you: Make it stupidly clear. None of that "we do great work" nonsense. Instead: "We’ll optimize your top 10 posts and get you 20% more traffic in three months, or you get your money back." Pick something you already know works. Like re-optimizing old content. You do it anyway, might as well make it an easy sell. Make it easy for clients to say yes. They don’t have to fire their current agency. It’s just an extra thing to help them out. Your team might side-eye you at first. But once they see it working (and realize nobody’s actually asking for refunds), they’ll chill. Anyone tried this before? Did it go horribly wrong, or did it work?

Confession time: I’ve been stalking this LinkedIn branding designer for like 6 months. This guy’s charging $8k per project, closes every lead without taking a single call, and gets 20+ inbound So, obviously, I had to figure out what his secret sauce was. Turns out, it’s painfully simple. He’s not doing calls. Not sending proposals. Not negotiating. Nothing. Here’s what he’s actually doing: - Posts one insane visual every month—just one (mind blowing!) - Makes people pay 50% upfront, no debates. - Delivers everything in 2 months, like clockwork. - Caps himself at 9 clients a month, so everyone’s scrambling to book him. - And get this—he’s automated his whole process, so he’s not even screening people himself. It’s so simple it hurts. No grinding, no chasing, no “let’s circle back next quarter” nonsense. He's built a system that runs itself and just screams “premium.” Anyway, it’s got me thinking—what’s something you could just automate and stop stressing about today?