I recently received an intellectual property (IP) complaint on my US marketplace, filed against my account for 5 ASINs that were already closed and inactive when the complaints were submitted. The root cause of these listings being in my account was an exploratory, trial-and-error approach I took during early onboarding as a new seller. While learning how Amazon's catalogue and listing process worked, I added several branded products to my inventory to research market viability — without fully understanding that even inactive, unsold listings on branded ASINs could trigger IP complaints. No sales were made, and no inventory was ever held. I believe these IP complaints were filed in error, as they targeted listings that had already been closed before the complaints were submitted. I have supporting evidence confirming the listings were inactive at the time. Amazon is now requesting "Brand Authorization" to lift the suspension. Since I never intended to sell these items and only added them to learn the platform, I'm unsure how to satisfy this requirement or what my best path forward is. Has anyone dealt with a similar situation? Any advice on how to respond to Amazon or resolve this would be greatly appreciated. Thank you!

I’m having issues with my charge method on my AmazonSeller account. I have now updated my charge method with three separate cards. All three cards are perfectly fine perfectly active, but there seems to be some sort of bug where I’m in this loop or it keeps telling me my charge method is invalid. What can I do about this? I’ve contacted Amazon and they gave me the whole. You know we’re gonna go have the special team look at this the typical thing they do to just brush you off and get rid of you if anyone has any real advisor information would help a lot. I’ve been locked out of my account for three days now. I can’t check on none of my inventory. I can’t do nothing.