Whats the 1-3 wins you want to create this week? Something big, something tiny?? doesn’t matter. Everybody has something they want to make progress towards. And when you say it out loud, it grows. I’ll post this every Monday, and all you have to do is drop one line. It’s a small step that helps us all stay connected.

The first week of December is coming to a close. Share a win you experienced this week. The practice of sharing wins and thinking about wins throughout your week is one of the best things you can do to continue to keep a positive mindset. When we don’t take time to write down or share wins, we forget about all the small actions we took, and we started getting down on ourselves. This Friday check-in helps combat that

What have you done or thought about doing, that would create a better experience for your customers or add value in someway either free or paid? Let’s collaborate on things that improve our service, or improve our revenue while serving the client better.

I was able to upgrade a client from a 3 hour package to a 6 hour package simply by asking. He’s been on a 3 hour package coming once a week or once every 2 weeks for a few months and his package ended on Thursday. When he was checking out I just asked him “do you want to stay on the 3 hour package or would you like to do 6” he said he didn’t care and then said “yeah I can do 6” boom. Done. 😂 The lesson: just ask. The worst they can say is no.

I had a client of mine pass away today. To be honest this isn’t something I deal with very often. Of course I will send a card to her husband and her son. Has this ever happened to you? What did you do? Did you reach out to the family? Did you attend the funeral?